Frequently Asked Questions
All applications can be completed online. A current State-issued Drivers License or photo ID are required with the application, along with 3 consecutive pay stubs. This documentation can be uploaded online or brought into the property. We process all applications through SafeRent and may conditionally approve your application(s) while you wait. All applications are given final approval by the Property Manager within 72 hours.
If the income requirement of 2.5 times your rental amount is met, we will then check your credit and rental history. We use Equifax to obtain a copy of your credit report, and we consider public records regarding rental history. If your income, credit and rental history meet our criteria, we will conditionally approve your application before we check your criminal background.
Please contact the leasing office for other acceptable forms of documentation.
The application fee is $32 per applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.
A $100 advanced rental deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. Once your application is approved, the holding fee will be applied to your first months rent upon move-in. If your application is not approved, the holding fee will be refunded.
Move-in without paying a security deposit! We have partnered with Jetty to save you hundreds at move-in. Jetty offers a low-cost option that lets you keep more cash in your pocket while meeting your move-in requirements. Finish your application today to take advantage of this deposit-free offer. Learn more about Jetty Deposit here. If you opt-out of the Jetty program, you will be required to pay a deposit of $1,250-$1,500.
Yes! We are pet friendly. We currently accept a maximum of 2 cats. A pet addendum is required at the time of move-in. A $250 refundable pet deposit, per pet, is also required at the time of move-in, along with a $25 monthly pet rent/per pet. If renter chooses Jetty Insurance, pet deposit will be waived.
Yes! Additional storage is available for $35 per month.
All utilities are included with the exception of water & sewer.
Yes, Renters insurance for a minimum of $100,000 in liability coverage is required for all residents. Residents may choose an insurance provider of their choice. Proof of insurance must be provided upon move-in.
Reserved garage parking is available for $115 per month.
Standard occupancy is 2 persons per bedroom
If the apartment style you wish to apply for is not currently available, then we will gladly accept your completed application and applicable processing fees for our VIP Waitlist. Your application will have to be re-processed if your apartment of choice does not become available within 90 days. Check with your Sales Consultant for more details.
We comply with Equal Housing Opportunity Regulations. Equal access to all types of housing is not only a right, but it is the law and policy of this government. It is illegal for any person to discriminate in housing on the basis of race, color, national origin, sex, handicap, or familial status.
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Testimonials
Having been a resident over 20+ years extremely satisfied with staff, maintenance response and safety including 24hr building reception and indoor garage parking. Location is very convenient/easily accessible to Metro/buses.
- Cole Spring Resident
We lived at Cole Spring Plaza for one year before buying a house. We could not have been happier with the staff, the apartment and building and particularly with Sumintra Singh, the building manager. Sumintra went out of her way to get us acclimated to how things are done in the building. While we are happy to be living in our home, we genuinely regretted giving up our apartment. I would not hesitate in the least to recommend Cole Spring Plaza.
- Cole Spring Resident
Having resided at Cole Spring Plaza for four years plus, calling it my home is more than a delight. The place is lovely, well-maintained, both inside and outside. Management is responsive and professional tackling my maintenance issues or other issues as related to my rental. In totality, I am happy with my residency at Cole Spring Plaza.
- Cole Spring Resident
I have been living in this community for 12+ years and I am very SATISFIED. Security is excellent and management staff, very friendly. And I will recommend Cole Spring Plaza to family and friends and friends.
- Cole Spring Resident
I have been a resident of this facility for over twenty years. I have maintained my residence here because the management and staff have played a vital role of my comfort here. The location of this area has played a role as the comfort of this facility. The safety knowing someone is at the front desk , make it more important that someone is taking our safety in consideration. When a problem occurs management is atttntive in resolving the situation. The quietness that is here is outstanding
- Cole Spring Resident
The apartments and amenities are beautiful and very spacious. It truly is a great value and you can't beat the location. The staff are so genuine and professional and I love the community feel. This is the best place I've lived in thus far and would recommend everyone rent from here.
- Cole Spring Resident
Location, location, location you can walk to grocery stores, beautiful library, downtown shopping, various restaurants and ice cream shops, live music and transportation accessible right at your door.
- Cole Spring Resident
Lived here for 3 years. No plans on moving! Friends & family that come to visit are amazed at the size of the apartment and the abundance of closet space. Love the close proximity to shopping/restaurants and public transportation. Short walk to Silver Spring Metro. Friendly community. Keep neat & clean at all times. The property manager and concierge staff are great! Would recommend Cole Spring Plaza for anyone looking to move to an apartment with an abundance of space.
- Cole Spring Resident
Easy move in, building is nice and well-kept, apartment is clean and quiet. No complaints! The location of Cole Spring Plaza was perfect for my new job in Maryland. There are plenty of shops and restaurants in walking distance too. Love it!
- Cole Spring Resident
This building is a gem. Maintenance requests are handled promptly and the building is well run. Friendly staff and residents, very quiet, and walk to everything including the Metro. I highly recommend it!
- Cole Spring Resident
Cole Spring Plaza is a well-maintained, quiet, convenient apartment community. I've now lived in two units: a one-bedroom and a two-bedroom. Both apartments are spacious and comfortable. The management and maintenance staff are courteous, friendly, and efficient. I strongly recommend Cole Spring Plaza to anyone interested in renting in the downtown Silver Spring area!
- Cole Spring Resident
So far I have only been living here for a week, however I really like how quiet the property is and I have already encountered several residents that felt comfortable welcoming me to the property and telling me how much they love living there. The loyalty of the residents is clear and appreciated.
- Cole Spring Resident
Cole Spring Plaza apartments are a great place to live. The building is well maintained and the staff is professional. The residents are friendly. The location is in walking distance to restaurants, grocery stores, Metro, movie theaters, and all other amenities of downtown Silver Spring.
- Cole Spring Resident
I have lived in the Silver Spring community sense 1998 and Colespring Plaza community has maintained a pleasant area to live. I feel safe and the noise in a apartment community ls non existence. In retrospect the management and staff present themselves in the utmost professionally. The safety in this facility is a positive factor in which as a senior citizen, I can not over compliment .
- Cole Spring Resident
I have lived in Cole Spring Plaza for over 24 years. Overall it is a safe, clean and convenient place to live. Management and staff are attentive and professional. I would recommend it to anyone interested in living in an urban setting.
- Cole Spring Resident
The apartment is large for a studio with ample closet space and a lot of light. The building has lots of amenities. The staff is great, maintenance requests are handled right away. It's a diverse, friendly building and quiet. I'm very happy here.
- Cole Spring Resident
Amazing community, clean and quiet. The apartment has a beautiful lobby and a great ambience. Maintenance requests are immediately attended to without any delay. 24/7 concierge. Extremely happy to be a resident here!
- Cole Spring Resident
The building is well maintained, the staff is responsive, responsible and cares for the residents and the building itself. From maintenance personnel to front desk and management personnel, all are responsive to the building's maintenance needs, appearance and operation.
- Cole Spring Resident
I love this building. Management is great, they always respond to maintenance requests quickly and the maintenance team is very good. This is my third year here and I do not want to move anytime soon.
- Cole Spring Resident
Love living here! Staff is friendly and very personable. Never have too many maintenance needs but when I do they always do a great job. Very satisfied living here and will definitely be renewing my lease!
- Cole Spring Resident
The staff and maintenance team here at Cole spring Plaza demonstrate to be professionally in the highest degree. The building cleanest and the 24 hours security is one of the best. There is less noise from the outside because of the quality windows in each unit.
- Cole Spring Resident
Pleased, Ms. Singh is helpful, and pleasant. Both she and Dana are helpful and knowledgeable. They listen! and are easy to talk to. The property is well maintained and clean. I enjoy living here, and would recommend this community.
- Cole Spring Resident
Cole Spring Plaza is a clean, well-maintained, quiet building. It's very conveniently located, within easy walking distance of public transit, restaurants, and shopping. The management and maintenance staff are courteous, efficient, and friendly. I enjoy my life here!
- Cole Spring Resident
I have lived in this community for over 25 years. I have always been impressed and very satisfied with the way the building is maintained. I have always found the staff, both maintenance and office to be professional and engaging. It is a very comfortable environment. One that I would recommend favorably.
- Cole Spring Resident
We've been here since 2016 and in our current unit since 2018 and it's been a pleasant experience. It's in the heart of downtown Silver Spring and most places are walkable from here. The building itself has a grand hotel feeling which is nice.
- Cole Spring Resident
I have been a tenant here since 1998 and I really find the staff and management here are professional and friendly. The location to the mall and metro is accommodating.. Have inform friends and co-workers about the facility. The noise level here is non existence . The laundry facility has many washers and dryers that is easily accessible.
- Cole Spring Resident
Cole Spring Plaza is a great place to live! I've been here since November 2013. The building is quiet, well-maintained, safe, and conveniently located. The management and maintenance staff are professional, helpful, and courteous.
- Cole Spring Resident
I moved into this apartment and sincerely hope never to have to move again. This is HOME! The management and maintenance people do everything they are able to acccommodate me. I have never had to wait regarding any issues.
- Cole Spring Resident
Cole Spring Plaza is a very pleasant community in which to live. It is a well managed and maintained building. The maintenance staff keeps the building clean & free of trash and promptly addresses repair and maintenance concerns. The building is quiet yet has an active and friendly community.
- Cole Spring Resident
Very happy with my apartment, the building and staff. Apartment[,] 1 bedroom is huge with plenty of closet spaces and kitchen has plenty of cabinet space, living room and bedroom also huge a love my balcony[.]
- Cole Spring Resident
Cole Spring Plaza is a quiet, secure, well-maintained apartment community. It's conveniently located just a few blocks from the heart of downtown Silver Spring, and a short walk to the Silver Spring Metro. I recommend it strongly!
- Cole Spring Resident
This is a well maintained building with a caring and responsive staff at all levels. I would recommend this building very highly as a good place to live.
- Cole Spring Resident
I have had an overall very positive experience at Cole Spring Plaza. The office and front desk staff are very kind and accommodating and the maintenance staff are very helpful and arrive in a timely manner. The studio I live in is a good size for its price in this area and I see myself living in this community for several years!
- Cole Spring Resident